Privacy Policy

Last updated: 1/1/2025

At Queena. Q art jewelry(“we,” “us,” or “our”), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or otherwise interact with us.

1. Information We Collect

We collect information that helps us provide better services and improve your shopping experience. The types of information we collect include:

a. Personal Information You Provide

 • Name, email address, phone number, billing and shipping addresses

 • Payment information (e.g., credit/debit card details)

 • Account login credentials (if you create an account)

b. Automatically Collected Information

 • IP address, browser type, operating system

 • Device information and browsing behavior on our website

 • Cookies and tracking technologies to improve website functionality

c. Other Information

 • Preferences or feedback you share through surveys, forms, or customer service inquiries

2. How We Use Your Information

We use the information we collect to:

 • Process and fulfill your orders, including payments, shipping, and notifications

 • Respond to your inquiries and provide customer support

 • Personalize your shopping experience and improve our website

 • Send promotional communications (with your consent)

 • Protect against fraud and ensure security

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information under these circumstances:

 • Service Providers: Trusted third parties who assist with payment processing, shipping, marketing, and other business operations.

 • Legal Obligations: To comply with applicable laws, regulations, or legal processes.

 • Business Transfers: In connection with mergers, acquisitions, or sales of company assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

 • Analyze website traffic and user behavior

 • Enhance your browsing experience

 • Provide tailored content and advertisements

You can manage or disable cookies in your browser settings, though this may impact certain website functionalities.

5. How We Protect Your Information

We use secure servers, encryption, and other industry-standard technologies to safeguard your data. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights regarding your personal data:

 • Access and Update: Request access to the personal information we hold about you or make corrections.

 • Opt-Out: Unsubscribe from promotional emails at any time.

 • Delete Data: Request the deletion of your personal information, subject to applicable laws.

To exercise these rights, please contact us at  support@queenaqartjewelry.com.

7. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of these third-party websites.

8. Policy for Minors

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective immediately upon posting to our website.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Queena. Q art jewelry

Email Address: support@queenaqartjewelry.com 

Phone: (213)292-2283

Address: 18017 Sky Park Cir suit r, Irvine, CA 92614, USA

This Privacy Policy complies with applicable regulations, including GDPR, CCPA, and other privacy laws. Let us know if you’d like it tailored for a specific region or legal framework.